Released: October 22, 2009
The New Library User and how to Serve Her (and Him)
This presentation covers the latest research findings of the Pew Internet Project and looks at recent trends in internet use, cell phone use and how information seekers use them. Lee argues that those seekers come in different shapes and sizes and that libraries should be aware of the variety of users they have. He discusses how these changes affect all types of institutions: public, academic, school, and special libraries.